Terms of Service

Terms of Service: 

Welcome to Pop Culture Coffee! We are thrilled to have you as a customer. 

Pre-Orders:

**IMPORTANT PLEASE NOTE**

ALL NON-PREORDER ITEMS ORDERED TOGETHER WITH PRE-ORDERED ITEMS WILL SHIP TOGETHER.
PLEASE MAKE A SEPARATE PURCHASE OF PRE-ORDER & NON PRE-ORDER ITEMS TO ENSURE PROMPT DELIVERY AT PEAK FRESHNESS. THANK YOU
  •     Pop Culture Coffee may offer preorder opportunities for upcoming limited edition or exclusive items.
  •     By placing a pre-order, you understand and acknowledge that the estimated release dates provided are subject to change without notice and are not guaranteed. We do however try and adhere to the estimated release dates but sometimes this may not be possible due to lead times with licensor release dates, printers or other third party manufacturers outside of our direct control.
  •     Payment for pre-orders will be processed at the time of purchase, regardless of the anticipated release date.
  •     While we make every effort to fulfill pre-orders in a timely manner, unforeseen circumstances may arise that could affect the production or delivery timeline. In such cases, we will communicate any delays or changes to you as soon as possible.
  •     Pre-Order items cannot be cancelled. 
  •     Pop Culture Coffee reserves the right to cancel any preorder at our sole discretion. In the event of a cancellation, you will be promptly notified, and any payments made will be refunded in full.
  •     By placing a preorder, you agree to the terms outlined above and understand that preorder purchases are final, nonrefundable, and nontransferable unless otherwise stated by Pop Culture Coffee.

Coffee:
We do not offer returns or exchanges on our coffee as all of our coffee is roasted to order for peak fresh enjoyment!

Chargebacks:

    By making a purchase on our website, you acknowledge and agree that you are forfeiting the right to charge us back for your transaction.

    In the event of any dispute or concern regarding your purchase, we encourage you to reach out to our customer service team directly. We are committed to resolving any and all issues promptly.

Customer Satisfaction:

    Your satisfaction is our top priority at Pop Culture Coffee. If you have any questions, feedback, or concerns regarding your order, please don't hesitate to contact us.

    We strive to provide exceptional customer service and ensure that you have a positive experience with us. Your feedback helps us improve and serve you better.

Modification of Terms:

    Pop Culture Coffee reserves the right to modify, amend, or update these terms of service at any time without prior notice. 

Thank you for choosing Pop Culture Coffee. We appreciate your support and look forward to serving you with the finest fully licensed pop culture coffees and products!

If you have any further questions or concerns please reach out: Studio@Popculturecoffee.com